Heid’s of Liverpool Survives, and Now Improves After the Pandemic Heid's of Liverpool Survives, and Now Improves After the Pandemic

By Nick Zelaya Liverpool, N.Y. (NCC News) – Heid’s of Liverpool has been serving hot dogs for over 100 years now, and have slowly expanded their menu, adding Philly cheese steak sandwiches, grilled cheese, and chicken tenders.  But the Coronavirus pandemic caused a challenge that had never been seen before.  The health guidelines forced the restaurant to make many adjustments. such as closing indoor seating and making it take-out only, letting go of many employees, and even having shortages of supplies.

“We were constantly ordering things and we’d be out of it for three, four weeks and then be lucky if we ever got it back,” manager of Heid’s, Jessica Lamariana said.

 

The front of Heid's with the big sign and menu.
The outside of Heid’s, right by the front entrance. This restaurant has been around since 1917.
© 2021 Nick Zelaya

She added how some of the employees, who were in their 50s and 60s, they lost were “really good,” but understood the precautions.  Over time, the restaurant lost so many workers that they would go some shifts without the required five employees need to properly run the kitchen.  And that does not include serving and cleaning.  Heid’s evolved a takeout method which became crucial to keeping the local spot in business throughout the pandemic, and this curbside pickup was an advantage not just for the customers, but the staff members too.

“When that [curbside pickup] kind of came in we really started booming,” Xavier Sanchez, the restaurant’s grill master said.  “And it just kind of came up to finding a good pace between how many people we need on compared to how many people are needed to keep the place going.”

The 12 options of toppings that Heid's offers on a hot dog.
Heid’s offers a variety of toppings on their world-famous hot dogs.
© 2021 Nick Zelaya

The restaurant continues to focus on curbside pickup, along with keeping indoor and outdoor seating.  Sanchez added how they are looking to utilize other forms of currency to make transactions easier and safer between the customer and the worker.  That’s just one of the many additions Heid’s plans to implement to keep business from disappearing.

“I feel as though it will remain a staple in the community for another 500 years.”

(NICK ZELAYA)
HEID’S OF LIVERPOOL HAS BEEN SERVING HOT DOGS AND OTHER FOODS FOR
OVER 100 YEARS NOW, BUT THE CORONAVIRUS PANDEMIC WAS A DIFFERENT
CHALLENGE… HEALTH GUIDELINES FORCED THE RESTAURANT TO MAKE SOME
SERIOUS ADJUSTMENTS SUCH AS TAKE-OUT BEING THE ONLY OPTION, LOSING A
NUMBER OF EMPLOYEES, AND AS JESSICA LAMARIANA SAYS, MANY ITEMS AS
WELL…

{***SOT FULL***}
NAME:Jessica Lamariana
(“We were constantly ordering things and we’d be out of it for three, four weeks and then be
lucky if we ever got it back.”)

(NICK ZELAYA)
SHE ADDS HOW THE EMPLOYEES LOST WERE REALLY GOOD AND SOMETIMES
THEY WOULDN’T HAVE THE REQUIRED FIVE WORKERS FOR A SHIFT… HEID’S
EVOLOVED A TAKEOUT METHOD WHICH BECAME CRUCIAL TO KEEPING THE
LOCAL SPOT IN BUSINESS DURING THE PANDEMIC… XAVIER SANCHEZ SAYS
CURBSIDE PICKUP WAS AN ADVANTAGE FOR CUSTOMERS AND THE STAFF
MEMBERS…

{***SOT FULL***}
NAME:Xavier Sanchez
(“When that kind of came in we really started booming, and it just kind of came up to finding
a good pace between how many people we need on compared to how many people are
needed to keep the place going.”)

(NICK ZELAYA)
THE RESTAURANT IS FOCUSED ON CONTINUING CURBSIDE PICKUP ALONG WITH
INDOOR AND OUTDOOR SEATING… UTILIZING OTHER FORMS OF CURRENCY TO
HAVE SAFER TRANSACTIONS IS JUST ONE OF THE MANY REASONS HEID’S WON’T
BE GOING ANYWHERE IN THE NEAR FUTURE…

{***SOT FULL***}
NAME:Xavier Sanchez
(“I feel as though it will remain a staple in the community for another 500 years.”)

(NICK ZELAYA)
HEID’S HAS BEEN ABLE TO RECOVER FROM THE PANDEMIC AND BECOME THE
GO-TO SPOT FOR FRIENDS AND FAMILY TO GET OUTSIDE AND BE TOGETHER AND
TONIGHT THEY’LL WRAP UP THEIR DOG DAYS OF SUMMER EVENT WITH LIVE
ENTERTAINMENT, MUSIC AND OF COURSE HOT DOGS… REPORTING FROM
LIVERPOOL NICK ZELAYA N-C-C NEWS…

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