Nick Ursini SYRACUSE, N.Y. (NCC News) – Onondaga County Libraries are working on getting their system up and running again.
Weeks after a ransom attack on their computers, the Onondaga County Library in downtown continues their efforts to get their system back to normal.
Communications Director Kathy Coffta Sims says as long as there are no setbacks, the library will return to business as normal.
“We’re slowly bringing our systems back up,” Sims said. “We’re available for check-ins now. So we’re processing materials now, which is good. That means that materials are going to start moving in the county. So as long as that process continues we’re good.”
The ransom attack that occurred three weeks ago took down the online system, impacting checking books out and the online database.
Sims says once their processing system continues improving, it will help with transferring books to and from the libraries in Onondaga County.
“We do delivery for all libraries in the county, so that is 32 libraries. Those libraries are also processing their returns,” Sims said.
Even with a lot of returns coming in daily, Sims says the library will remain closed on Sundays because of a shortage of staff members.
“The problem with trying to staff libraries with people doing returns is our information technology staff is pretty thin on Sundays. So if there is any kind of a hiccup, we want IT to be able to clean it up.”
Sims says it is anyone’s guess on how long this process will take.
