Four Years Later: Syracuse’s CoreLife Eatery is now Nationwide. Four Years Later: Syracuse's CoreLife Eatery is now Nationwide.

SYRACUSE, N.Y. (NCC News) — CoreLife Eatery on Buckley Road in North Syracuse opened its doors for the first time on May 6th, 2015, as the first CoreLife location. What has happened since then is quite incredible. CoreLife now has over 50 locations in 11 states, going from Upstate New York all the way to the swamps of Florida and the mountains of Utah.

Even the man behind it all is surprised by what has transpired. Todd Mansfield, one of the owners and co-founders, was a physical therapist before opening the healthy, all natural restaurant.

“I had decided after 30 years in physical therapy that I kind of needed to change directions in my life…I began to think, you know what, physical therapy can treat one person at a time, but beginning to talk to people about health and wellness and diet and food – you can have a greater impact on more people”, Mansfield said.

Mansfield teamed up with Scott Davis, who was the Chief Concept Officer at Panera Bread.

“When I met {Scott}, he was the Chief Concept Officer of Panera Bread – and he said I think the stuff you are talking about is on point. I’m looking for a change. I can’t do anything now with you but in a couple of years, if you are serious about this. I’d like to join you, I think you are going in the right direction”, Mansfield said.

Todd Mansfield, CoreLife Eatery co-founder.
Todd Mansfield, CoreLife Eatery co-founder.
© 2019 Todd Mansfield

Eric Young has known Mansfield for over 20 years. So how did he feel when his longtime friend told him he was leaving physical therapy to go into…the restaurant  business?

“I would say somewhat surprised but then again with Todd I’m not. Todd – he’s always been a real go-getter. He cannot sit still. So when he talked about retiring out of physical therapy I didn’t think it was the end. Didn’t see him heading into the restaurant business, but he got his doctorate into nutrition or something along those lines. So this was a very natural fit for him”, Young said. 

Eric Young is a Syracuse University professor in the iSchool.
Eric Young is a Syracuse University professor in the iSchool.
© 2019 Will Scott

CoreLife quickly became one of the fastest growing food chains in the country. In fact, they were #1 on The 10 Fastest-Growing Emerging Food Chains by Restaurant Business Magazine, a magazine that ranks restaurants based on systemwide sales and growth. That same list ranks Wahlburgers #3. So how does Mansfield explain the rapid growth for his restaurant?

“Pent-up demand. So there’s people that are looking for this, and it starts with people in the development business that are saying, you know, that Chipotle and Panera have been around for 25 or 30 years”, Mansfield said.

Mansfield also thinks that the next generation’s approach to food has had an impact on the growth.

“So what is the next generation, what are the millennials looking for? Like, what kind of food? So sustainable, clean. They want to know where it came from, what was put on it, what are you doing to it. So it just felt like it was a great opportunity, and that’s why there’s been the growth.”

Mansfield believes CoreLife’s “team” mentality has also helped the restaurant’s growth. When you look at Teresa Aragano’s name tag, who is the General Manager at the North Syracuse location, it says “Head Coach.”

“Because we think of CoreLife as a team. You know, so when we think of our general managers they’re the head coaches. You know, and we think of our assistants as the assistant head coaches”, Aragano said.

Teresa Aragano has worked as the General Manager at the North Syracuse location since 2015.
Teresa Aragano has worked as the General Manager at the North Syracuse location since 2015.
© 2019 Will Scott

About 15 miles southeast of Buckley Road, you will find yourself at CoreLife’s DeWitt location, which opened in November of 2018. Le Moyne College is just a stone’s throw away from the new store, and college athletes have flocked to the restaurant, including senior volleyball player Lauren Litz.

So I’m really into a healthy lifestyle. So, coming to CoreLife, when I’m not sure what to make for myself, I know I can get a good option that’s also good for me. With wholesome ingredients and that’s really important to me. So that’s what I really like about it,” Litz said. 

Litz is not surprised that CoreLife is now nationwide.

Litz is a setter for the Le Moyne volleyball team.
Litz is a setter for the Le Moyne volleyball team.
© 2019 Lauren Litz

“I think people are more conscious about what they are putting in their body and how it’s effecting them and the environment, so I’m not surprised that something like this has gotten really popular because it’s something people are thinking about a little more now.”

CoreLife Eatery features an all-natural menu, free of GMO’s, trans fats, artificial colors, sweeteners and other artificial additives.
CoreLife Eatery features an all-natural menu, free of GMO’s, trans fats, artificial colors, sweeteners and other artificial additives.
© 2019 Will Scott

Looking ahead, Mansfield has big goals for the future. He hopes to open an additional 200 stores in the next five years. However, Mansfield’s goals are more than just opening up more restaurants.

“Which is really for me why I’m involved with this. You know what, it’s not just feeding people but it’s making people realize their best, and that’s been really special…that’s the secret sauce, that you can come in and have a great meal and say “I don’t have any guilt” – and “I feel better.”

May marks the four year anniversary that Core Life Eatery opened its doors. The first location: Buckley Road in North Syracuse. Now, they are in 11 states, including Florida and Utah. Their restaurant focuses on ingredients that are all natural. NCC News reporter Will Scott explains how a local success story continues to grow.

Since starting in Syracuse in May of 2015, Core Life Eatery has opened more than 50 locations with plans to open 200 more in the next five years. But even the man behind it all didn’t see it coming. Todd Mansfield, one of the owners and co founders, was a physical therapist before going on this journey.

I had decided after 30 years in physical therapy that I kind of needed to change directions in my life. I was an orthopedic in sports and at the end of my, kind of stay in physical therapy I got into something called functional medicine – which is really more biochemistry and more about nutrition.

Mansfield realized that he didn’t want to help just one person at a time.

I began to think, you know what, physical therapy can treat one person at a time, but beginning to talk to people about health and wellness and diet and food – you can have a greater impact on more people.

Mansfield teamed up with a man who did have experience in the industry, with a restaurant you’ve probably heard of — Panera Bread.

When I met him, he was the chief concept officer of Panera Bread – and he said I think the stuff you are talking about is on point. I’m looking for a change. I can’t do anything now with you but in a couple of years, if you are serious about this. I’d like to join you, I think you are going in the right direction.

Eric Young has known Mansfield for over 20 years. When Mansfield told his longtime friend he was going into the restaurant business, Young thought it made sense.

Todd – he’s always been a real go-getter. He cannot sit still. So when he talked about retiring out of physical therapy I didn’t think it was the end. Didn’t see him heading into the restaurant business, but he got his doctorate into nutrition or something along those lines. So this was a very natural fit for him.

Manfield quickly learned that the food industry, is anything but easy…

The restaurant business is terrible. It’s really hard. From sourcing food to staffing in New York – it’s really hard to staff. New York is a very hard state to start a business in and to run a business in.

His employees believing in his product has helped Mansfield.

But because we were in a space where there weren’t many people and the people that we hire actually believe in what we are doing, they believe in clean eating. They are vegan, they’re vegetarian, not all of them, but some, they are mindful about food. So we’ve been able to work our way through employees and our staff to believe in our mission

Even with how hard it is to start a restaurant, Core Life was ranked #1 on The 10 Fastest-Growing Emerging Food Chains by Restaurant Business Magazine, a magazine that ranks restaurants based on systemwide sales and growth. That same list ranks Wahlburgers #3. So how does Mansfield explain the rapid growth for CoreLife?

Pent-up demand. So there’s people that are looking for this, and it starts with people in the development business that are saying, you know, that Chipotle and Panera have been around for 25 or 30 years.

Mansfield says the next generation cares more about what is in their food.

So what is the next generation, what are the millennials looking for? Like, what kind of food? So sustainable, clean. They want to know where it came from, what was put on it, what are you doing to it. So it just felt like it was a great opportunity, and that’s why there’s been the growth.

Theresa Aragono has been at CoreLife since the very beginning. She’s worked as the general manager at the North Syracuse location for the last four years. But I noticed on her name tag… that it didn’t say general manager. It says “head coach.”

Because we think of CoreLife as a team. You know, so when we think of our general managers they’re the head coaches. You know, and we think of our assistants as the assistant head coaches.

Not a whole lot of nationwide brands call Syracuse home. But Mansfield hopes that CoreLife will someday be looked at as an Upstate New York icon.

Syracuse is the place we started – we love Syracuse. We feel very very blessed. There’s a lot of people ahead of us.

One of the companies ahead of CoreLife? Wegmans.

Listen, you look at what Wegmans has done just down the road in Rochester. And, you know, they’re 10 to 15 years ahead of us. Listen, they’re a brand to be modeled after. Not just by what they do, but by the way they treat their employees. And listen, we hope we’re that next brand in Upstate New York that people are proud to say we’re from.

CoreLife has attracted local athletes to the store as well. Le Moyne volleyball player Lauren Litz was looking for a healthy destination, and she found it when the DeWitt location opened last year.

So I’m really into a healthy lifestyle. So, coming to Core Life, when I’m not sure what to make for myself, I know I can get a good option that’s also good for me. With wholesome ingredients and that’s really important to me. So that’s what I really like about it.>

Mansfield’s goals for the future are ambitious.

Let’s say the next 4 to 5 years, we hope to open up another 150 to 200 stores. We hope to be close to 300 stores in the next 4 or 5 years.

But Mansfield’s goals are more than just opening up stores.

Which is really for me why I’m involved with this. You know what, it’s not just feeding people but it’s making people realize their best, and that’s been really special.
And is that what makes CoreLife unique?
Of course, that’s the secret sauce, that you can come in and have a great meal and say “I don’t have any guilt” – and “I feel better.”

For NCC News, I’m Will Scott

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