CNY Small Businesses Struggle Through Supply Chain Shortage Supply Chain Shortage Hurts Businesses

SYRACUSE, N.Y.  (NCC News) — Sales are the one thing that customers think about when stores open their doors for Black Friday shopping. Now, small businesses like Syracuse Bicycle have had to pivot to adjust to the times.

Store Manager, Zak Field, said sales were affected due to the lack of supply, but it forced them to work with what they have,

“We’ve had to adjust out business model in order to plan ahead and get bikes in on time,” Field said.

Now, after a year in the pandemic, Field said they work with customers and give them options based on their favorite color, and as close to what they’re looking for as possible. If not, they could wait anywhere from 7 days to the beginning of 2023 if they want a certain bike that’s not in stock.

Like Field, other businesses have had to adjust to the shortage. Senior Business Advisor, Melissa Davis, works at America’s Small Business Development Center at Onondaga Community College.

She said she works with a local restaurant in Madison County. They’ve been able to keep most of their staff  and not have to raise prices because they turned to the local side of getting produce.

“He found he went more local with his products and his food. Working locally with the farmers and having exclusives with them definitely helped,” Davis said.

Davis said that during this transition for businesses, customers need to stay patient and try to find alternatives like turning to locally sourced products, rather than outsourcing. She wants these businesses to stay open because they’re a main staple in the Syracuse community.

“That lady who has the nice little store in town, she goes out of business well then she’s affected her supply people and then they lost revenue from her and it’s all intertwined. Then your nice cute little quaint town gets affected too,” Davis said.

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